{"id":1290470,"date":"2023-08-30T17:14:56","date_gmt":"2023-08-30T15:14:56","guid":{"rendered":"https:\/\/haussmann.galerieslafayette.com\/privacy-policy-june-2022\/"},"modified":"2025-09-25T17:30:01","modified_gmt":"2025-09-25T15:30:01","slug":"privacy-policy-june-2022","status":"publish","type":"post","link":"https:\/\/haussmann.galerieslafayette.com\/en\/privacy-policy-june-2022\/","title":{"rendered":"PRIVACY POLICY (SEPTEMBER 2023)"},"content":{"rendered":"\n
<\/p>\n\n\n\n
Galeries Lafayette attaches great importance to protecting your personal data and respecting your privacy. <\/p>\n\n\n\n
The purpose of this policy is to inform you of our practices regarding the collection, processing and sharing of data that you provide to us in store and\/or via our websites. <\/p>\n\n\n\n
Galeries Lafayette refers to Galeries Lafayette Management, whose registered office is located at 27 rue de Ch\u00e2teaudun – 75009 Paris, as well as all companies operating Galeries Lafayette shops and websites that are subsidiaries or affiliates of Galeries Lafayette Management (hereinafter “Galeries Lafayette”).<\/p>\n\n\n\n
We consider your personal data to be confidential and take particular care to protect it. <\/p>\n\n\n\n
Personal data includes any data that enables you to be identified directly or indirectly, in particular your name, gender, age, postal address, telephone number, e-mail address and IP address. <\/p>\n\n\n\n
In accordance with legal and regulatory obligations, we collect, use, share and store this information under reinforced security conditions and for limited periods of time, proportionate to the purposes for which you have communicated it to us.<\/p>\n\n\n\n
1. Data collection<\/p>\n\n\n\n
2. Nature of data and purposes of data processing <\/p>\n\n\n\n
3. Transmission of personal data to third parties <\/p>\n\n\n\n
3.1 Galeries Lafayette Group companies <\/p>\n\n\n\n
3.2 Business partners <\/p>\n\n\n\n
3.3 Financial partners <\/p>\n\n\n\n
3.4 Service providers <\/p>\n\n\n\n
3.5 State authorities <\/p>\n\n\n\n
4. Transfer of personal data outside the European Union <\/p>\n\n\n\n
5. Data retention period<\/p>\n\n\n\n
6. Rights of the persons concerned<\/p>\n\n\n\n
7. IT security<\/p>\n\n\n\n
7.1 General principle <\/p>\n\n\n\n
7.2 Transaction security <\/p>\n\n\n\n
7.3 Managing security vulnerabilities <\/p>\n\n\n\n
8. Changes to the privacy policy <\/p>\n\n\n\n
9. Contact<\/p>\n\n\n\n
10. Cookie management<\/p>\n\n\n\n
10.1 What is a “cookie”? <\/p>\n\n\n\n
10.2 Why does the Galeries Lafayette website use cookies? <\/p>\n\n\n\n
10.3 How do I configure cookies?<\/p>\n\n\n\n
You trust us to handle your data and we want to be transparent about how we collect it. <\/p>\n\n\n\n
We collect the data you provide when you use our in-store and\/or online services, in particular when you : <\/p>\n\n\n\n
\u25cf Browse and visit our websites;<\/p>\n\n\n\n
\u25cf Create a customer account;<\/p>\n\n\n\n
\u25cf Subscribe to our services, subscriptions and\/or programmes, in particular loyalty programmes;<\/p>\n\n\n\n
\u25cf Present your loyalty card;<\/p>\n\n\n\n
\u25cf Apply for a Cofinoga credit card;<\/p>\n\n\n\n
\u25cf Add products to your shopping basket;<\/p>\n\n\n\n
\u25cf Place an order or request a return on our websites;<\/p>\n\n\n\n
\u25cf Make a payment<\/p>\n\n\n\n
\u25cf Subscribe to Galeries Lafayette newsletters or alerts; <\/p>\n\n\n\n
\u25cf Contact our customer service department; <\/p>\n\n\n\n
\u25cf Use WiFi in our stores;<\/p>\n\n\n\n
\u25cf Ask or answer a question on the community chat;<\/p>\n\n\n\n
\u25cf Take part in a game or competition;<\/p>\n\n\n\n
\u25cf Fill in an information collection form, such as a questionnaire or survey. <\/p>\n\n\n\n
Under no circumstances do we automatically collect visitors’ e-mail addresses unless they deliberately provide us with them. In the event that certain sections are aimed specifically at children under the age of 15 and offer them the possibility of sending us personal data (registration for a game or competition, for example), we ask them to obtain prior authorisation from their parents or legal guardian(s). <\/p>\n\n\n\n
In addition, certain information requested on order forms is mandatory and is marked with an asterisk. Collecting this information is essential for us to process your request. Consequently, if you do not reply, we will not be able to process your request. <\/p>\n\n\n\n
The data controller is Galeries Lafayette Management, the parent company of the Department Stores branch, which acts on its own behalf and on behalf of its sales\/service subsidiaries operating the Galeries Lafayette brands (Magasins Galeries Lafayette, Galeries Lafayette Haussmann, Restauration Galeries Lafayette, 1001 Listes, Galeries Lafayette Outlet) as well as for the Affiliated Companies operating Galeries Lafayette-branded shops and accepting the Galeries Lafayette loyalty programme.<\/p>\n\n\n\n
The information collected about you enables us to manage and facilitate your purchases, to get to know you better so that we can send you targeted offers and thus improve and personalise our services. <\/p>\n\n\n\n
We use your personal data for the purposes for which you provided it to us, which are based on one or more of the following legal grounds: <\/p>\n\n\n\n
\u25cf The performance of the services we offer; <\/p>\n\n\n\n
\u25cf Your consent;<\/p>\n\n\n\n
\u25cf Our legitimate interests;<\/p>\n\n\n\n
\u25cf A legal, regulatory, judicial or administrative obligation.<\/p>\n\n\n\n
The table below sets out the data we are likely to collect, the ways in which we use it, as well as the intended purpose and legitimate interests. <\/p>\n\n\n\n