Lost and Found

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Think you've lost a personal item in the store? No need to worry ! Head straight to Click & Collect (Level -1) to report your lost item. Our team will do everything possible to help you find it.

The lost and found service is available at Click & Collect on the lower ground floor ( Wellness Galerie) of the Coupole store.

To be faster, report your lost item directly online on TROOV.

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Report a lost item

For an emergency :

You can reach us by phone at : +33 1 42 82 35 22

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For personal advice and a fast, innovative workshop, discover the Galeries Lafayette Paris Haussmann alterations service. If you need to have a product purchased in shop altered, our specialist alteration staff will take care of it.

Payment method

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In order to make your experience as pleasant and simple as possible, Galeries Lafayette Paris Haussmann adapts to you and your payment methods. Find all the payment methods accepted in store.