Concierge

Galeries Lafayette Paris Haussmann makes every effort to offer you a unique experience with services tailored to your needs. Enjoy carefree shopping thanks to our Concierge areas.

To make your visit to the store easier, our concierges are on hand to welcome you, show you around and answer all your questions. In dedicated areas, our multilingual teams can provide you with information about our services, our brands, our store news, etc. Discover the rich world of your department store.

In a privileged setting, enjoy a moment of relaxation and special attention from our Concierge teams.

Discover our dedicated services ― 

  • Customer information and guidance
  • Information on the loyalty program: My Galeries
  • Opening of Galeries Lafayette payment cards
  • Tax refund
  • Sale of gift cards

Locate us

Coupole store

  • Ground floor – Perfume, jewelry and watches
  • 1st floor – Women’s luxury and designer fashion
  • 2nd floor – Women’s fashion
  • 4th floor – Shoes
  • 5th floor – Children’s fashion

Men’s Store

Concierge on the 3rd floor of the Men’s Building

Home and Gourmet Store

Lafayette Service Area on the 3rd Floor of the Home building.


Opening hours :

Monday to Saturday from 10am to 8.30pm and Sundays and public holidays from 11am to 8pm


Find us in store
Order from home

Also discover

For personal advice and a fast, innovative workshop, discover the Galeries Lafayette Paris Haussmann alterations service. If you need to have a product purchased in shop altered, our specialist alteration staff will take care of it.
In order to make your experience as pleasant and simple as possible, Galeries Lafayette Paris Haussmann adapts to you and your payment methods. Find all the payment methods accepted in store.
Enjoy a day’s shopping in complete safety by leaving your car in the Galeries Lafayette Paris Haussmann car park.
GL_130ans_logotype_Couleurs_Baseline

Galeries Lafayette thank you for your participation!

You will receive an email reminder on the opening day of registration to enter the draw.

GL_130ans_logotype_Couleurs_Baseline

Galeries Lafayette thanks you for your participation!

This registration does not guarantee your participation in the experience. The winners will be directly contacted by email in the coming days