Tax refunds

Galeries Lafayette offers its customers over the age of 16 and living outside of the European Union the opportunity of a VAT refund on purchases made at Galeries Lafayette Paris Haussmann, for a value of 12% (excluding any fees) on purchases of over €100

Go to the duty-free area on the 1st floor of the Coupole store.

Opening hours: 10:00-20:15


In accordance with Customs Regulations (article 262 of the French Customs Code and Memorandum CPAD 1813640C)

  • You must be staying in Europe for less than 6 months.
  • You must have your original passport with you (indicating an address outside the EU)
  • You must process the tax refund by the end of the third consecutive day at the latest from the day of purchase using the original till receipts
  • Purchases made in the Galeries Lafayette Paris Haussmann stores in one single day (excluding services and purchases made on 
  • Purchases must be made for personal use and be paid entirely by the person named on the tax refund slip.


  • Cash in store (currently unavailable)
  • Bank card
  • Deferred Alipay
  • Cash at the airport

For further information:
Visit the website: 
or call INFO DOUANES: 0 811 20 44 44
from abroad:  +33 (0)1 72 40 78 50

GL la conciergerie-detaxe
GL la conciergerie-detaxe

Where can I get my tax refund?

  • 1st floor in the individual tax-free service, behind the Louis Vuitton corner,
  • All the Concierge places,
  • Coupole ground floor in the Individual Tax Service,
  • Shopping & Welcome center.

Follow the reimbursement of your tax refund

*See terms and conditions in store.

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