Tax refunds

Shop and enjoy a 12% refund on your purchases (excluding fees) at the Tax Refund Service in Galeries Lafayette Haussmann, Paris.

We would be delighted to welcome you to the Tax refund Service located on the 1st floor the main store.

Opening hours: 10:00 AM -20:15 PM

Who can benefit from it ?

  • Must be a non-European Union resident
  • Your stay in the European Union must not exceed 6 months
  • Must be over 16 years old
  • Must present your original passport (hard copy)

Which products are eligible for the Tax Refund ?

  • Purchases over €100 made at Galeries Lafayette (Main Building, Men’s Department, Home & Food Department “Gourmet”, and Shopping and Welcome Center stores ).
  • The Tax Refund form must be completed within three consecutive days of purchase and original receipts must be attached
  • Purchases must be for personal use and paid in full by the individual named on the tax refund form
  • Purchases must be made at Galeries Lafayette Paris Haussmann stores (excluding services and online purchases at

When to claim the Tax Refund?

You can claim the The Tax Refund form within three consecutive days of purchase upon the presentation of the original receipts and your original passport

4 Refund methods * :
  • Cash in-store
  • Credit Card
  • Alipay
  • Cash at the airport

Where to claim the Tax Refund?

  • The Tax Refund service is located on the first floor of the main building
  • Les Concierges” services

For further information, please contact : [email protected]

Track your Tax Refund 💵 :

For further information, visit the website :
Contact INFO DOUANES at : 0 811 20 44 44 and from abroad : +33 (0)1 72 40 78 50

*See conditions in store. Refunds by cash-in store are no longer available for customers leaving the EU via a country other than France. Refunds will only be issued by credit card and Alipay.

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Galeries Lafayette vous remercient pour votre participation !

Vous serez contactés en septembre à l’ouverture des inscriptions. Celle-ci vous permet de participer automatiquement au tirage au sort, mais l’inscription ne garantit aucunement une place à l’événement.

Galeries Lafayette vous remercie pour votre participation !

Cette inscription ne garantit aucunement une place à l’événement. Les gagnants seront contactés directement par email ou par téléphone dans les prochains jours.