Lost and Found

You think you have lost one of your items in store, don't panic! Go directly to the Click & Collect space to declare the loss or theft of your object. Our teams will do their best to resolve the situation.

The lost and found service is available at Click & Collect on the lower ground floor ( Wellness Galerie) of the Coupole store.

To be faster, report your lost item directly online on TROOV.

⬇

Report a lost item

If you need to contact us for an emergency : +33 1 42 82 35 22

Find us in store
View the store map
Order from home
Online purchasing

Also discover

Payment method
In order to make your experience as pleasant and simple as possible, Galeries Lafayette Paris Haussmann adapts to you and your payment methods. Find all the payment methods accepted in store.
Read more
Geolocation app
Find your way around the store The Galeries Lafayette Paris Haussmann application is free and available in 8 languages: French, English, Spanish, Portuguese, Traditional Chinese, Simplified Chinese, Russian and Japanese.  Download platforms Comment ça marche ? Save time and make shopping easier thanks to the new Galeries Lafayette Paris Haussmann mobile application, that helps you […]
Read more
Parking Galeries Lafayette
Parking
Galeries Lafayette Paris Haussmann offers you an Indigo car park to do your shopping in complete peace of mind. The car park is located under the L’Homme shop at 48 boulevard Haussmann. PARKING INFORMATION For your convenience, store parking is open 24 hours a day, 7 days a week. Outside entrance to the car park: […]
Read more
Valet parking
Valet parking
Galeries Lafayette Paris Haussmann offers a valet parking service to welcome you to the store and take care of your vehicle so you can shop in peace.
Read more
Prepare your visit
E-shop